At Bunny’s Voyage, our products are shipped directly from their current locations—Canada, France, Japan and Thailand—to ensure the fastest delivery possible.
Depending on where your items are sourced, you may receive multiple packages for a single order.
We process orders within 2–7 business days, and delivery times typically range from 7–25 business days depending on the destinations and the shipping method you choose. Once your order has shipped, you’ll receive an email with a tracking number so you can track your delivery in real-time.
Please note that international orders may be subject to local customs duties or import taxes, which are the responsibility of the customer. If you have any questions or need assistance, our support team is always here to help.
Please read these tips before customising your product
Quick Tips
Use the top red handle to rotate your charms and find the perfect angle. Charms come in one fixed size — manual resizing in the preview won't change the final product size.
Want a Full-Length name plate? Simply leave a note at checkout to request it!
Place your charms and labels over the white lines — we will automatically adjust the location to the perfect spot on your product.